DreamToyz Warranty Claim

Claim

Start a Warranty Claim

If your DreamToyz product is not working properly, use the form below to start a claim review.

DreamToyz Warranty Claim

Include your order number, product name, and a clear description of the issue. If you can attach a photo or short video, that will help speed up the review.

Please keep your receipt or order confirmation. Warranty support may require proof of purchase from an authorized retailer.

First Name

Last Name

Email Address

Phone Number

Order Number

Purchase Date

Product

Issue Type

Describe the Issue

Proof of Purchase

Photo or Video of the Issue

Shipping Address (if a replacement is approved)

I confirm that this information is accurate and that the product was purchased from an authorized retailer.

Thanks – your warranty claim was received. We’ll review it and follow up by email if we need anything else.

Before submitting, fully charge the product, confirm you are using the correct charging cable, and check whether the product has a travel lock feature that needs to be disabled.